Benefits
The most advanced technology doesn’t replace a human voice on the other end of the line. Explore the benefits of adding Contact One to your team.
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1
Outstanding Customer Service
Answer customer questions, set appointments, and capture leads around the clock.
2
Cost Effective Solutions
24/7 customer response without the financial and managerial burden of hiring staff.
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3
Extension of Your In-House Team
Knowledgeable, helpful receptionists who are trained to understand your business.
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Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.
View Industry Solutions
CDA has been our client since 2007
CDA, Client for over 13 years
Arizona Office of Tourism has been a client since 2006
Arizona Office of Tourism, Arizona Office of Tourism
“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
Greg Waters, Tucson Orthopedic Institute, Client for over 15 years
“Friendly and Profession” Sherri with Ahmize Custom Apparel. A client of Contact One since 2005
Ahmize Custom Apparel,
“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
Jan Wallace, Casa De Los Ninos Behavioral Health Services, Client of 2+ years
Taking calls for the Transportation Dept and Public Work for over 3 years
City of Phoenix, City of Phoenix since 2016
“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
Dr. Robert Johnson, Tucson Internal Medicine, Client for over 20 years
“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago <…>
Silverado Plumbing,
“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable <…>
Dr. James Nunn, Suffolk Hills Pet Clinic,
“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”
