You are trying to save the recovered data on the same media from where you are recovering it. Please choose another location to save the files and software will not give you this error anymore.
Software does not allow you to save the recovered files on the same drive from where you are recovering it as it may lead to overwritten activity. Once overwritten activity is performed then data cannot be recovered by any means.
You are watching: The same volume cannot be used as both the source and destination
So where do I save these files? I tried saving them to One Drive and Google Drive with the same message.
Hi,We understand the inconvenience caused to you.We would request you to save recovered data on different drive which should be connected (via USB cable) with your system.Software will not allow to save recovered data on same drive (from which it is recovering data) due to overwritten activity.For further assistance, you may submit ticket using below link so that our experts can assist you further:https://www.jonathanlewisforcongress.com/support/Regards,Stellar Data Recovery
nowhere on your site or during the purchase of your product, did it explain the I would have to connect to a separate drive to retrieve my Data….You just took the Money and we the customer find out once we enter our code ….that we have to use a separate Drive…..That”s Fraudulent……Please have someone email me back ASAP….I will be expecting a full refund
Dear Jason,Our prime motive is to assist you in data recovery.Stellar software do not allow to save the recovered data to same drive as it may lead to overwritten activity. Please follow our below mentioned article to get more information:https://www.jonathanlewisforcongress.com/support/kb/index.php/article/do-not-save-recover-files-on-original-drive
if save my files to a external drive, can i then move those files to the drive they were deleted from without corrupting or overwriting them?
Hi Samantha,Yes, you may move the files to the same drive if you are able to open them on an external drive. It may lead to overwritten activity.In case you will face any issue then connect with our expert by using the below link:https://www.jonathanlewisforcongress.com/support/Regards,Stellar Data Recovery
It was not mentioned anywhere that files couldn”t be recovered if on the same drive. A simple USB transaction could have been done using any software, but Stellar made it seem like it was easier. Can I recover files and place them to my dropbox?
Hi Laiba,As per our software functionality, it does not allow to save recovered data in the same drive due to overwritten activity.Please use different drive which should be connected physically with the system (on which our software installed) to save recovered data.For any further assistance, please submit ticket to our experts using below link:https://www.jonathanlewisforcongress.com/support/Regards,Stellar Data Recovery
Stellar Data Recovery Stellar Data Recovery is an easy to use Windows recovery software to get back lost documents, emails, photos, videos & many more from HDD, USB, Memory Card etc.